Book Diagnostic
Identifies what's wrong and provides a quote. Your fee is credited toward any repair.
$49
Fast · Reliable · Local
From your doorstep to our repair bench, and back.
ONTech manages the pickup, repair and return of your computer, so there's no need to leave home. Our services and prices are listed below, let us know how we can help.
Book a repair- CompTIA A+ certified
- Free pickup & return
- Friendly, personal service
- 90-day repair warranty
What every repair includes
Free pickup and return
Collected from your door and returned to you, anywhere in our service area.
Fixed prices
Most of our services have a set price, and it won't go up if the repair takes longer than expected.
No fix, no fee
If we can't fix it, you pay nothing. We refund your $49 diagnostic fee in full.
Parts quoted first
Nothing is ordered without your approval.
Services and prices
Book Tune-up and cleanup
Slow startup programs disabled, unused software removed, and fans and vents cleaned.
$75
Book Virus and malware removal
Full system scan, threat removal, and a reset of browser and startup settings.
$120
Book Operating system reinstall
Clean install of Windows, set up and ready to use. This erases your drive, so please back up your files first.
$140
Book Storage or memory upgrade
New drive or memory installed and your data transferred. Please back up your files before pickup as a precaution.
$85 + part
Book Screen or part replacement
Labor only. Parts are quoted separately.
$150 + part
Book Local Account and password recovery
Access restored to a Windows local account when its password is lost or forgotten.
$75
Book Software related services
We'll do our best to fix software problems, but some can only be fixed by the company that makes the software. If yours is one of those, we'll point you to their official support.
$50 per hour (1 hour minimum)
What we don't do
- Getting files back from a corrupted, failed or wiped drive. We'll point you to a specialist lab that can help.
- Game consoles. Manufacturers lock them down in ways that usually prevent repairs.
- Ultrathin laptops and tablets, like Microsoft Surface. They're glued shut with soldered parts inside, so we can't repair them safely.
- Liquid or fire damage, and computers someone has already opened. We're happy to take a look, but we can't promise a fix.
Pick a service and a time that suits you, and we'll confirm by email.